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1shows FAQ — All your questions, answered

Every question you have about getting started — from opening an account to making a withdrawal — is answered right here on this page.

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1shows FAQ — Why This Page Matters

Whether you're new or experienced, every bettor has questions. Here are the most frequently asked ones, all in one place.

On 1shows FAQ This section was built with Bangladeshi bettors in mind. Often, a single unanswered question can delay someone from getting started or lead them to make decisions based on inaccurate information. This 1shows FAQ This page has the answers.

Here you'll find detailed information on account registration, login, deposit methods, withdrawal process, bonus terms, betting rules, and app usage. FAQ Every answer is clearly organised and written in plain English so anyone can understand it, regardless of their background.

1shows' FAQ This is more than a standard FAQ section — it's your complete guide to betting on 1shows. New members should start with the "Registration & Account" section. If you already have an account, the "Payments & Withdrawals" section will be most useful.

If this FAQ page, our live support team is always ready to help. Emails sent to support@1shows.click are typically answered within 2 hours. Our support team can assist you in Bengali, so there's no language barrier.

1shows always refers to their FAQ This section is kept up to date. Whenever new features, payment methods, or promotions are introduced, the relevant FAQ entries are updated right away. Bookmark this page — whenever a question comes up, this is your first stop.

FAQ Categories
👤 Registration & Account
8
💳 Payments & Withdrawals
7
🎯 Betting Rules
7
🎁 Bonuses & Promotions
6
🔐 Security & Verification
5
📱 Mobile App
5

Full FAQ List

Filter by category or scroll through to find what you're looking for.

👤 Registration & Account

To open an account on 1shows, you need an active Bangladeshi mobile number and a valid email address. You must be at least 18 years old. Registration takes just 2 minutes. registration page Just provide your mobile number, email, and password and you're all set.

No. Under 1shows policy, each person is only permitted to hold one account. Creating multiple accounts may result in both accounts being permanently closed and any funds being forfeited. This rule is strictly enforced to maintain a fair environment for all users.

login page Click the "Forgot Password?" link. An OTP will be sent to your registered mobile number. Verify with the OTP and set a new password. The whole process takes under 2 minutes. You can also request a reset link via email.

Yes, you can update your name, email, and contact details from Profile Settings after logging in. To change your mobile number, identity verification is required and you'll need to contact our support team. For security reasons, your date of birth cannot be changed once it has been set.

To close your account, email support@1shows.click with the subject "Account Closure Request". Make sure to withdraw your balance before closing. Reopening a closed account may not always be possible. If you'd rather take a temporary break, consider the self-exclusion option for responsible play.

No, OTP verification via mobile number is mandatory to register on 1shows. It secures your account and serves as the first step in identity verification. All Bangladeshi mobile operators — Grameenphone, Robi, Banglalink, and Teletalk — are accepted.

After 5 consecutive incorrect password attempts, your account will be temporarily locked for 30 minutes. Try again after the lockout period. For an immediate unlock, contact us at support@1shows.click. Your account may also be placed on hold if unusual login activity is detected.

KYC verification may be required when making your first withdrawal or when transactions exceed a certain threshold. Simply upload a photo of your National ID or passport. Verification is usually completed within 24 hours, and verified accounts benefit from higher withdrawal limits.
💳 Payments & Withdrawals

1shows accepts deposits via bKash, Nagad, Rocket, and bank transfer. The minimum deposit is just ৳200. Deposits via bKash and Nagad are usually instant, while bank transfers may take 1–2 business days. There are no additional charges on any payment method.

Withdrawals to bKash and Nagad are typically processed within 5–15 minutes. Bank account transfers may take 1–2 business days. Withdrawals made after 10:00 PM will be processed the following morning. If your KYC verification is not yet complete, your first withdrawal may take a little longer.

The minimum withdrawal is ৳300. Without KYC verification, the daily withdrawal limit is ৳50,000. For verified accounts, the daily limit goes up to ৳2,00,000. Higher limits apply for VIP members.

If a withdrawal is cancelled, the funds will be automatically returned to your 1shows wallet. Common reasons include an incorrect mobile number, incomplete KYC, or a technical issue. Please try again with the correct details. If the problem persists, contact us at support@1shows.click with your withdrawal ID.

1shows does not charge any fees for deposits or withdrawals. However, mobile banking operators (bKash, Nagad) may apply their own transaction fees, which are outside 1shows's control. We recommend checking your operator's fee structure before making any transaction.

Deposits via bKash or Nagad are typically credited to your wallet within 2–5 minutes. If the funds haven't arrived after 15 minutes, email support@1shows.click with your Transaction ID (TxID). A payment screenshot will help resolve the issue faster.

No, bonus balance cannot be withdrawn directly. Each bonus has a specific wagering requirement — for example, the 100% welcome bonus requires you to wager 5x the bonus amount. Once the wagering conditions are met, any winnings from the bonus can be withdrawn in full.
🎯 Betting Rules

1shows offers betting on 30+ sports including cricket, football, tennis, badminton, kabaddi, and hockey. We also cover hundreds of international tournaments such as the IPL, BPL, Premier League, and Champions League. Live betting is available too, letting you place bets in real time while a match is in progress.

In live betting, odds update in real time as the match unfolds — reflecting every score, wicket, and foul as it happens. The 1shows live betting interface is extremely fast, with odds typically refreshing in under a second. You can place pre-match bets before a game starts and in-play bets once it's underway.

Yes, Accumulator and Parlay betting are fully supported on 1shows. You can add anywhere from 2 to 20 selections in a single bet. Combining multiple selections multiplies the total odds, which means your potential winnings increase significantly — however, if any single selection loses, the entire parlay is lost.

Once confirmed, bets generally cannot be cancelled. However, before a match kicks off, you can use the "Cash Out" feature to partially or fully close your bet. When you Cash Out, your balance is credited based on the current odds — reflecting either a partial profit or a reduced loss.

1shows uses decimal odds. For example, with odds of 2.50, a ৳100 bet returns ৳250 in total if you win — that's ৳150 profit plus your ৳100 stake. Your potential winnings are displayed on the bet slip before you place your bet, so there's no guesswork involved.

If a match is completely cancelled, all related bets are voided and your stake is fully refunded. For parlay bets, the cancelled selection is removed and the remaining selections continue as normal. The same rule applies if a match is abandoned or postponed indefinitely.

The minimum bet amount is ৳20. The maximum bet depends on the match, market, and odds — for popular matches, it can go up to ৳5,00,000. Higher bet limits are set separately for VIP members.
🎁 Bonuses & Promotions

After signing up on 1shows, a 100% Welcome Bonus is automatically added when you make your first deposit. For example, deposit ৳1,000 and receive an extra ৳1,000 in bonus funds. No extra steps needed to activate it. Maximum bonus cap is ৳10,000.

Yes, regular members can receive a reload bonus on their daily deposits, typically ranging from 10%–20%. Promotions may vary each day, so check the "Promotions" section on the 1shows app or website for the latest offers.

Enter your code in the "Voucher Code" field during deposit and click "Apply". If the code is valid, the bonus will be added instantly. Each voucher code can generally only be used once. For more details, visit the Voucher page View.

If wagering for the welcome bonus is not completed within 30 days, the bonus will be forfeited. Reload and special promotion bonuses may have different validity periods — typically 7 to 14 days. The expiry date will be visible in your account once a bonus is credited.

Log in to your account and share your unique referral link from the "Refer" section. When a friend registers through your link and makes their first deposit, you'll receive a referral bonus. The more friends you refer, the more bonuses you earn.

There's no separate application needed for the 1shows VIP program. Points accumulate automatically as you bet regularly, and your tier advances through Bronze, Silver, Gold, and Platinum levels. Higher tiers unlock special bonuses, faster withdrawals, and a dedicated account manager.
🔐 Security & Verification

Yes, 1shows is a fully SSL-encrypted platform. Your personal data and financial transactions are protected with up to 256-bit encryption. We comply with international security standards and undergo regular third-party security audits.

After logging in, go to "Security Settings" and enable "Two-Factor Authentication". Both OTP via mobile and authenticator app methods are supported. With 2FA enabled, you'll need to enter a code sent to your mobile in addition to your password — making your account significantly more secure.

No, 1shows never sells your personal information to third parties. A limited amount of data may be shared only when required by law or for fraud prevention purposes. For more details, please refer to our Privacy Policy Read on.

If you notice any suspicious login activity or unrecognized transactions on your account, change your password immediately and notify us at support@1shows.click. Our security team monitors accounts around the clock and will automatically secure any account where suspicious activity is detected.

Clear photos or scanned copies of your National ID (NID), passport, or driving licence are accepted. Make sure the image is sharp and all details are clearly visible. Verification is typically completed within 24 hours of uploading.
📱 Mobile App

1shows App — Direct Download App Page The app is available for download from our website. Android users can download the APK file, while iOS users can install it from the App Store. If it's not listed on the Google Play Store, you can download it safely and directly from our website.

To install a third-party APK on Android, you'll need to enable "Unknown Sources" or "Install Unknown Apps". Go to Settings → Security → Unknown Sources to turn it on. Once the app is installed, you can turn this setting back off for security.

Yes, the 1shows app supports both fingerprint and Face ID biometric login. After your first login, go to App Settings to enable biometrics. From then on, you can access your account instantly — no password needed.

When you open the app for the first time after installation, you'll be prompted to allow notifications — tap "Allow". You can also enable this later from your device settings. With notifications on, you'll receive live score updates, bet results, new bonus alerts, and pre-match reminders.

The 1shows app is optimized to work even on low-bandwidth connections. On 2G or weak networks, the app automatically switches to a lite mode. For live betting, a faster connection is recommended, so use Wi-Fi or 4G when possible.

Why Choose 1shows?

Why millions of Bangladeshi bettors trust 1shows.

⚡
Instant Payments

Deposits to bKash and Nagad are credited in as little as 30 seconds. Withdrawals are typically completed within 15 minutes. Fast, simple, and hassle-free.

🏏
30+ Sports Markets

Bet on all your favourite sports — from cricket and football to kabaddi. All major tournaments including IPL, BPL, and EPL are covered.

🎁
Daily Bonus

From Welcome Bonus to reload, cashback, and referral offers — there's always a chance to earn extra rewards on every deposit.

🔒
Maximum Security

256-bit SSL encryption, two-factor authentication, and 24/7 security monitoring — your money and personal data are fully protected.

📱
Smart Mobile App

A fast, smooth app on both Android and iOS — works even on low-network connections. Supports biometric login and push notifications.

🤝
Support in Bangla

24/7 live chat and email support. Our team speaks Bangla — no language barriers. Issues resolved within minutes.

Still have questions?

Our support team is always here to help.

Email Support

Email us for detailed inquiries. You'll typically get a response within 2 hours.

support@1shows.click
Live Chat

24/7 live chat for instant help. Talk to our agents in Bangla — no language barrier.

Start Chat
Terms & Conditions

Visit our Terms page for full rules and conditions.

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Get Started Now — Claim Your Bonus

Register on 1shows and get a 100% Welcome Bonus on your first deposit. Open an account in just 2 minutes.

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